Case Studies:   VoIP.co.uk and Avaya IP Office

Reliable, flexible, proven, fast ROI

VoIP.co.uk recommends Avaya IP Office as today’s best business case telecoms solution for the medium and smaller enterprise.

Avaya IP Office

Avaya is a global leader in communication systems, applications and services and has a dedicated division focused on the needs of small and medium sized companies. Avaya’s proven IP Office system is an office PBX that offers a comprehensive and flexible all-in-one communication solution. Using IP technology, the Avaya IP Office delivers a complete raft of functions at a low cost, raising productivity and delivering fast ROI. Enterprise features include all the normal PBX features including:

• Networking
• Conferencing
• Time and Call management
• Multi level Auto Attendant
• Directory
• Call transfer
• Multi type handset support
• VoIP enabled
• Convergence
• Voicemail

VoIP.co.uk Connectivity

VoIP.co.uk's SIP trunking connectivity solution empowers the Avaya IP Office by enabling the SIP functions you require while scaling readily to the size of your enterprise. A typical installation would be configured with the following features:

• DDI for main office – which could be routed via the Avaya IP office Auto Attendant
• DDI for each department – a sales number can be routed to a sales "group"
• DDI for each user
• National Geographic area codes available
• SIP account for the Avaya IP office to use for incoming and outgoing calls
• Controlled number of allowed concurrent calls ensuring that network bandwidth usage is available
• A-Z tariff plan
• On-Line CDR reports
• Per PBX extension usage reports
• Disaster Recovery ready online call divert facilities

VoIP.co.uk IP Teleworker

VoIP.co.uk’s IP Teleworker product is the ideal PBX partner application for realising the benefits of home office working. Our teleworker solutions are simply installed, economical and fully scalable, and they enable extension of the corporate network to virtually any location.

VoIP.co.uk Technical Services

VoIP.co.uk has profound technical understanding and practical experience of how IP telephony systems best function in the real world. This knowledge is unmatched in the industry, and is key to enabling us to lead project implementations and deliver reliable, trouble-free installations.

Find out more

VoIP.co.uk has profound technical understanding and practical experience of how IP telephony systems best function in the real world.

We are impartial in our advice and will happily answer your queries.